{"id":7909,"date":"2021-01-13T09:47:16","date_gmt":"2021-01-13T15:47:16","guid":{"rendered":"https:\/\/trueskycu.org\/preguntas-frecuentes\/"},"modified":"2023-02-13T12:06:31","modified_gmt":"2023-02-13T18:06:31","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/clientweb.dev\/tscu\/recursos\/preguntas-frecuentes\/?lang=es","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:60px;--awb-padding-right:0px;--awb-padding-bottom:20px;--awb-padding-left:0px;--awb-margin-bottom:33px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-content-wrap\" style=\"max-width:1352px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;--awb-font-size:40px;\"><h1 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:40;line-height:1.1;\">Preguntas frecuentes<\/h1><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:35px;margin-bottom:10px;width:100%;\"><\/div><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-1 .fusion-panel { border-color:#e0dede; }.fusion-faqs-wrapper #accordian-1 .fusion-panel:hover{ border-color: #e0dede; }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 13px;width: 13px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian  #accordian-1 .panel-title a{font-family:\"Inter\";font-style:normal;font-weight:300;}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){}.fusion-accordian  #accordian-1 .toggle-content{font-family:\"Inter\";font-style:normal;font-weight:300;}.fusion-accordian #accordian-1 .fa-fusion-box { background-color: #333333 !important;border-color: #333333 !important;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: #1c3d6e;}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: #1c3d6e;}.fusion-accordian #accordian-1 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a.hover .fa-fusion-box { background-color: #1c3d6e!important;border-color: #1c3d6e!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><ul role=\"menu\" class=\"fusion-filters clearfix\"><li role=\"presentation\" class=\"fusion-filter fusion-active\"><a role=\"menuitem\" data-filter=\".account-security\" href=\"#\">Account Security<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".accounts-deposits\" href=\"#\">Accounts &amp; Deposits<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".branches-atms\" href=\"#\">Branches &amp; ATMs<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".business-members\" href=\"#\">Business Members<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".credit-cards-payments\" href=\"#\">Credit Cards &amp; Payments<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".debit-cards\" href=\"#\">Debit Cards<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".general\" href=\"#\">General<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".loans\" href=\"#\">Loans<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".membership-eligibility\" href=\"#\">Membership &amp; Eligibility<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".online-banking\" href=\"#\">Online Banking<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".online-banking-mobile-app\" href=\"#\">Online Banking &amp; Mobile App<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".payments\" href=\"#\">Payments<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".products-services\" href=\"#\">Products &amp; Services<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".rbfcu-general\" href=\"#\">RBFCU General<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".zelle\" href=\"#\">Zelle<\/a><\/li><\/ul><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-1\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19708 account-security \"><span class=\"entry-title rich-snippet-hidden\">I received a phone call that appears to be from RBFCU.  How can I tell if it&#8217;s legitimate?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T10:01:35-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19708\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19708\" href=\"#collapse-1-19708\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">I received a phone call that appears to be from RBFCU.  How can I tell if it&#8217;s legitimate?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19708\" aria-labelledby=\"faq_1-19708\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><strong><em>Fraudsters can manipulate caller ID<\/em><\/strong> so a call may look like it\u2019s coming from RBFCU, even if it\u2019s not. If you receive an unsolicited phone call that appears to be from RBFCU, or the person claims to be an RBFCU representative, do not provide or confirm any personal information and hang up.<\/p>\n<p><a href=\"https:\/\/www.rbfcu.org\/privacy-security\/security-fraud-center\/how-to-report-fraud\" target=\"_blank\" rel=\"noopener\">Contact RBFCU<\/a> to verify if the phone call was legitimate and report it.<\/p>\n<p><strong>Remember: Representatives from True Sky and RBFCU will never initiate a phone call, email or text message to anyone \u2013 members and non-members \u2013 asking for your sign-in information. This includes usernames, passwords, security questions and answers, multifactor authentication (MFA) codes, MFA recovery codes, and one-time passcodes (OTP). We will also never ask for other personal information, such as account numbers, credit card numbers, debit card numbers, or Social Security numbers. Also, True Sky and RBFCU employees will never need to sign in to your Online Banking account on your behalf. If someone contacts you claiming to be a True Sky or RBFCU employee and asks you to approve a sign-in request for them, do not respond.<\/strong><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19704 account-security \"><span class=\"entry-title rich-snippet-hidden\">I received a email message that appears to be from RBFCU.  How can I tell if it&#8217;s legitimate?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T12:39:39-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19704\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19704\" href=\"#collapse-1-19704\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">I received a email message that appears to be from RBFCU.  How can I tell if it&#8217;s legitimate?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19704\" aria-labelledby=\"faq_1-19704\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p>Most emails from RBFCU will come from an email address ending with \u201crbfcu.org.\u201d However, RBFCU also uses vendors to provide some of our products and services, and they may email members on our behalf.<\/p>\n<p><strong><em>Please be aware, though, that <\/em>fraudsters can imitate legitimate email addresses.<\/strong><\/p>\n<p><strong>An RBFCU email may ask you to visit rbfcu.org to sign in to your Online Banking account, but will never take you directly to an Online Banking sign-in page. RBFCU also won\u2019t ask you to respond via email to verify or provide personal information, or open a document, unless you\u2019ve contacted us previously to initiate a transaction.<\/strong><\/p>\n<p><strong>Remember: Representatives from True Sky and RBFCU will never initiate a phone call, email or text message to anyone \u2013 members and non-members \u2013 asking for your sign-in information. This includes usernames, passwords, security questions and answers, multifactor authentication (MFA) codes, MFA recovery codes, and one-time passcodes (OTP). We will also never ask for other personal information, such as account numbers, credit card numbers, debit card numbers, or Social Security numbers. Also, True Sky and RBFCU employees will never need to sign in to your Online Banking account on your behalf. If someone contacts you claiming to be a True Sky or RBFCU employee and asks you to approve a sign-in request for them, do not respond.<\/strong><\/p>\n<p>If you receive an unsolicited email that appears to be from RBFCU, do not respond, click any links or open any attachments.<\/p>\n<p>If you\u2019re unsure, you can always <a href=\"https:\/\/www.rbfcu.org\/privacy-security\/security-fraud-center\/how-to-report-fraud\" target=\"_blank\" rel=\"noopener\">contact RBFCU<\/a> to verify if the email is legitimate or not before taking any action.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19702 account-security \"><span class=\"entry-title rich-snippet-hidden\">I received a text message that appears to be from RBFCU.  How can I tell if it&#8217;s legitimate?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T10:00:27-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19702\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19702\" href=\"#collapse-1-19702\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">I received a text message that appears to be from RBFCU.  How can I tell if it&#8217;s legitimate?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19702\" aria-labelledby=\"faq_1-19702\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-2 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2\"><p>Text messages from RBFCU are sent from a shortcode, or a numerical code with fewer digits than a phone number. Third-party companies sending text messages on RBFCU\u2019s behalf \u2014 like MemberSafe<sup>\u00ae<\/sup> \u2014 may use full phone numbers.<\/p>\n<p><strong><em>However, please be aware that <\/em><\/strong><em>fraudsters can imitate legitimate phone numbers<\/em>, including shortcodes.<\/p>\n<p>RBFCU may text you to alert you to or ask you to verify a transaction, but will never text you a link and ask you to sign in to your Online Banking account. RBFCU also won\u2019t ask you to respond via text message with personal information.<\/p>\n<p><strong>Remember: Representatives from True Sky and RBFCU will never initiate a phone call, email or text message to anyone \u2013 members and non-members \u2013 asking for your sign-in information. This includes usernames, passwords, security questions and answers, multifactor authentication (MFA) codes, MFA recovery codes, and one-time passcodes (OTP). We will also never ask for other personal information, such as account numbers, credit card numbers, debit card numbers, or Social Security numbers. Also, True Sky and RBFCU employees will never need to sign in to your Online Banking account on your behalf. If someone contacts you claiming to be a True Sky or RBFCU employee and asks you to approve a sign-in request for them, do not respond.<\/strong><\/p>\n<p>If you receive an unsolicited text message that appears to be from True Sky or RBFCU, do not respond or click any links.<\/p>\n<p>If you\u2019re unsure, you can always <a href=\"https:\/\/www.rbfcu.org\/privacy-security\/security-fraud-center\/how-to-report-fraud\">contact RBFCU<\/a> to verify if the text message is legitimate or not before taking any action.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19693 rbfcu-general \"><span class=\"entry-title rich-snippet-hidden\">Do non-purchase transactions qualify for credit card rewards?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:43-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19693\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19693\" href=\"#collapse-1-19693\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Do non-purchase transactions qualify for credit card rewards?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19693\" aria-labelledby=\"faq_1-19693\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No. Non-purchase transactions, including ATM withdrawals, Balance Transfers, Cash Advances, finance charges, fees and other non-purchase transactions, do not qualify for rewards.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19692 rbfcu-general \"><span class=\"entry-title rich-snippet-hidden\">What is the Member Giveback promotion?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:43-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19692\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19692\" href=\"#collapse-1-19692\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What is the Member Giveback promotion?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19692\" aria-labelledby=\"faq_1-19692\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>The Member Giveback is a limited-time rewards offer running Oct. 1 through Dec. 31, 2026. During this period, eligible reward cardholders will earn 3 points for every $1 spent on qualifying purchases, instead of the standard 2 points per $1. Once the promotion ends, members will automatically return to earning the regular rate of 2 points per $1 spent on eligible purchases.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19691 rbfcu-general \"><span class=\"entry-title rich-snippet-hidden\">How are reward credit card points changing?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:43-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19691\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19691\" href=\"#collapse-1-19691\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How are reward credit card points changing?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19691\" aria-labelledby=\"faq_1-19691\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Reward cardholders will earn 2 points per $1 spent on qualified purchase transactions, an increase from the previous 0.5 points per $1 spent. Points can be redeemed at any time, there is no limit to the number of points that can be earned from qualified purchases and points will never expire.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19690 rbfcu-general \"><span class=\"entry-title rich-snippet-hidden\">Are Nonsufficient Funds Fees and Overdraft Privilege Fees changing?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T15:38:16-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19690\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19690\" href=\"#collapse-1-19690\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Are Nonsufficient Funds Fees and Overdraft Privilege Fees changing?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19690\" aria-labelledby=\"faq_1-19690\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-3 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-3\"><p>Yes. Current Nonsufficient Funds Fees and Overdraft Privilege Fees are decreasing from $32 to $24 effective immediately.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19689 rbfcu-general \"><span class=\"entry-title rich-snippet-hidden\">What does the par value change mean for members?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:41-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19689\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19689\" href=\"#collapse-1-19689\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What does the par value change mean for members?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19689\" aria-labelledby=\"faq_1-19689\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>The minimum dollar amount needed to establish and retain membership has been reduced from $5 to $1 to align with RBFCU. For current members, $4 has been released to their Primary Savings account.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19688 rbfcu-general \"><span class=\"entry-title rich-snippet-hidden\">What immediate benefits are available beginning Oct. 1, 2026?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T15:39:46-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19688\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19688\" href=\"#collapse-1-19688\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What immediate benefits are available beginning Oct. 1, 2026?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19688\" aria-labelledby=\"faq_1-19688\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-4 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-4\"><p>Beginning Oct. 1, 2026, members will see several immediate updates, including a reduced par value requirement, lower Nonsufficient Funds Fees and Overdraft Privilege Fees, enhanced reward credit card earning potential and access to expanded business lending options through RBFCU.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19687 rbfcu-general \"><span class=\"entry-title rich-snippet-hidden\">Why is it important to keep my contact information current?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:41-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19687\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19687\" href=\"#collapse-1-19687\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Why is it important to keep my contact information current?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19687\" aria-labelledby=\"faq_1-19687\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Keeping your mailing address, email address and phone number up to date helps ensure you receive important account-related updates, key dates and any action items that may affect your accounts during the merger integration process.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19686 rbfcu-general \"><span class=\"entry-title rich-snippet-hidden\">Who should I contact if I have questions about my account, loan or payment?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:41-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19686\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19686\" href=\"#collapse-1-19686\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Who should I contact if I have questions about my account, loan or payment?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19686\" aria-labelledby=\"faq_1-19686\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Members should continue contacting True Sky through their current service channels for account, loan or payment questions.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19685 rbfcu-general \"><span class=\"entry-title rich-snippet-hidden\">When will additional changes happen?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:41-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19685\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19685\" href=\"#collapse-1-19685\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">When will additional changes happen?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19685\" aria-labelledby=\"faq_1-19685\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Most changes will occur when True Sky systems are converted to RBFCU systems in late 2027. If there are any changes or updates during the transition period, members will receive communications before any changes occur. Please ensure your contact information is up to date during the entire process.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19684 rbfcu-general \"><span class=\"entry-title rich-snippet-hidden\">Will I need a new mobile app?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:40-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19684\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19684\" href=\"#collapse-1-19684\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will I need a new mobile app?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19684\" aria-labelledby=\"faq_1-19684\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No. You will continue to use the True Sky Federal Credit Union mobile app during the transition period until True Sky systems are converted to RBFCU systems in late 2027.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19683 rbfcu-general \"><span class=\"entry-title rich-snippet-hidden\">Will I receive new debit cards?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:40-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19683\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19683\" href=\"#collapse-1-19683\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will I receive new debit cards?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19683\" aria-labelledby=\"faq_1-19683\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No. At this time, you will continue using your existing debit card(s) unless you receive notice of a change. If cards are updated or replaced in the future, members will receive instructions before any transition occurs.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19682 rbfcu-general \"><span class=\"entry-title rich-snippet-hidden\">Will my fees change?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T15:37:08-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19682\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19682\" href=\"#collapse-1-19682\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will my fees change?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19682\" aria-labelledby=\"faq_1-19682\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-5 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-5\"><p>While most fees will stay the same during the transition period, there are two immediate changes to fees that will occur:<\/p>\n<ul>\n<li>Nonsufficient Funds Fees are reducing from $32 to $24<\/li>\n<li>Overdraft Privilege Fees are reducing from $32 to $24<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19681 rbfcu-general \"><span class=\"entry-title rich-snippet-hidden\">Will my rates change?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:39-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19681\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19681\" href=\"#collapse-1-19681\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will my rates change?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19681\" aria-labelledby=\"faq_1-19681\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Current account rates will remain the same. If rates are updated in the future, members will receive communications before any transition occurs.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19680 rbfcu-general \"><span class=\"entry-title rich-snippet-hidden\">How will I know when something changes?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:39-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19680\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19680\" href=\"#collapse-1-19680\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How will I know when something changes?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19680\" aria-labelledby=\"faq_1-19680\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Communications will be sent to all affected members at least 30 days prior to any effective changes. You can also stay up to date with upcoming changes by reviewing information posted on trueskycu.org\/tscu-rbfcu-merger.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19679 rbfcu-general \"><span class=\"entry-title rich-snippet-hidden\">What email address(es) will I receive those communications from?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T09:38:34-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19679\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19679\" href=\"#collapse-1-19679\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What email address(es) will I receive those communications from?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19679\" aria-labelledby=\"faq_1-19679\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-6 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-6\"><p>Email communications from RBFCU will come from <a href=\"mailto:members@rbfcu.org\">members@rbfcu.org<\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19678 rbfcu-general \"><span class=\"entry-title rich-snippet-hidden\">What communications should I expect to receive?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:38-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19678\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19678\" href=\"#collapse-1-19678\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What communications should I expect to receive?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19678\" aria-labelledby=\"faq_1-19678\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>You may receive letters in the mail or with your monthly statements. You may also receive digital communications such as email or secure messages via your Online Banking account. Please ensure your contact information is up to date during the entire process<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19677 rbfcu-general \"><span class=\"entry-title rich-snippet-hidden\">Will there be any service interruptions?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:38-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19677\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19677\" href=\"#collapse-1-19677\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will there be any service interruptions?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19677\" aria-labelledby=\"faq_1-19677\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>There are no planned service interruptions at this time until late 2027 when the True Sky systems will merge with RBFCU. Communications will be sent out to True Sky members with information and action items. Please ensure your contact information is up to date during the entire process.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19676 rbfcu-general \"><span class=\"entry-title rich-snippet-hidden\">When will True Sky systems be converted to RBFCU?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:38-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19676\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19676\" href=\"#collapse-1-19676\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">When will True Sky systems be converted to RBFCU?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19676\" aria-labelledby=\"faq_1-19676\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>True Sky systems will be converted to RBFCU systems in late 2027. As both credit unions begin to merge systems, communications will be sent out to True Sky members with information and action items. Please ensure your contact information is up to date during the entire process.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19675 rbfcu-general \"><span class=\"entry-title rich-snippet-hidden\">When will the merger with RBFCU become official?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:38-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19675\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19675\" href=\"#collapse-1-19675\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">When will the merger with RBFCU become official?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19675\" aria-labelledby=\"faq_1-19675\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>The merger with RBFCU became official on Oct. 1, 2026. While the combined credit union is now legally recognized as RBFCU, we still have significant work to do to combine our operations into one seamless organization.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19674 rbfcu-general \"><span class=\"entry-title rich-snippet-hidden\">Should I open new loans with True Sky or RBFCU?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:36-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19674\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19674\" href=\"#collapse-1-19674\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Should I open new loans with True Sky or RBFCU?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19674\" aria-labelledby=\"faq_1-19674\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Members may continue applying for available True Sky consumer loans such as auto loans, mortgage loans, personal loans and credit cards. Business loan inquiries will be referred to RBFCU Business Solutions, giving members access to expanded business lending options.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19673 rbfcu-general \"><span class=\"entry-title rich-snippet-hidden\">Will I need to complete any paperwork?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:36-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19673\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19673\" href=\"#collapse-1-19673\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will I need to complete any paperwork?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19673\" aria-labelledby=\"faq_1-19673\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No. You will not need to complete any paperwork at this time.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19672 rbfcu-general \"><span class=\"entry-title rich-snippet-hidden\">Do I need to open an RBFCU account?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:36-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19672\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19672\" href=\"#collapse-1-19672\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Do I need to open an RBFCU account?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19672\" aria-labelledby=\"faq_1-19672\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No. You do not need to open an RBFCU account. True Sky members can continue to open accounts with True Sky. Accounts will be transferred to RBFCU when the credit union systems merge in late 2027.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19671 rbfcu-general \"><span class=\"entry-title rich-snippet-hidden\">Do I need to become an RBFCU member?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:36-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19671\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19671\" href=\"#collapse-1-19671\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Do I need to become an RBFCU member?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19671\" aria-labelledby=\"faq_1-19671\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No. You will automatically become an RBFCU member when the credit union systems merge in late 2027.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19670 rbfcu-general \"><span class=\"entry-title rich-snippet-hidden\">Will the people I work with today still be there after the merger?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:36-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19670\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19670\" href=\"#collapse-1-19670\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will the people I work with today still be there after the merger?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19670\" aria-labelledby=\"faq_1-19670\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>RBFCU does not plan to reduce the Oklahoma workforce as a result of the merger. Members can continue working with the True Sky employees they know, while gaining access to additional support and resources as the organizations integrate.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19669 rbfcu-general \"><span class=\"entry-title rich-snippet-hidden\">How does this merger benefit me? What benefits will I receive as an RBFCU member?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:35-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19669\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19669\" href=\"#collapse-1-19669\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How does this merger benefit me? What benefits will I receive as an RBFCU member?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19669\" aria-labelledby=\"faq_1-19669\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>In the months ahead, True Sky members will gain access to an expanded range of financial products, services, convenience, support and benefits available through RBFCU.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19668 rbfcu-general \"><span class=\"entry-title rich-snippet-hidden\">Will I still receive local service?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:35-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19668\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19668\" href=\"#collapse-1-19668\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will I still receive local service?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19668\" aria-labelledby=\"faq_1-19668\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes. True Sky members will continue to receive the same local service during this time. When systems merge in late 2027, members can expect additional service support from RBFCU.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19667 rbfcu-general \"><span class=\"entry-title rich-snippet-hidden\">Will local branches remain in Oklahoma?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:35-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19667\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19667\" href=\"#collapse-1-19667\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will local branches remain in Oklahoma?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19667\" aria-labelledby=\"faq_1-19667\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes. Branches will remain and continue to operate in Oklahoma.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19666 rbfcu-general \"><span class=\"entry-title rich-snippet-hidden\">Who do I call if I need help?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:34-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19666\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19666\" href=\"#collapse-1-19666\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Who do I call if I need help?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19666\" aria-labelledby=\"faq_1-19666\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Members should continue contacting True Sky through the current service channels for account, loan or payment questions.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19665 rbfcu-general \"><span class=\"entry-title rich-snippet-hidden\">Where do I make my True Sky loan payments after the merger? Will my loan payment still work?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:34-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19665\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19665\" href=\"#collapse-1-19665\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Where do I make my True Sky loan payments after the merger? Will my loan payment still work?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19665\" aria-labelledby=\"faq_1-19665\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>There are currently no changes to how members make loan payments, automatic payments or recurring transfers. Continue to make your loan payments using the same methods. If any updates are required later in the integration process, members will be notified in advance, so they have time to make any necessary changes.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19664 rbfcu-general \"><span class=\"entry-title rich-snippet-hidden\">Will my direct deposits continue to work?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:33-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19664\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19664\" href=\"#collapse-1-19664\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will my direct deposits continue to work?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19664\" aria-labelledby=\"faq_1-19664\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes. There are currently no changes to direct deposits, automatic payments or recurring transfers. If any updates are required later in the integration process, members will be notified in advance, so they have time to make any necessary changes<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19663 rbfcu-general \"><span class=\"entry-title rich-snippet-hidden\">Can I still visit my local branch?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:33-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19663\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19663\" href=\"#collapse-1-19663\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I still visit my local branch?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19663\" aria-labelledby=\"faq_1-19663\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes. All current True Sky locations will remain open<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19662 rbfcu-general \"><span class=\"entry-title rich-snippet-hidden\">Can I continue using True Sky Online Banking?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:33-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19662\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19662\" href=\"#collapse-1-19662\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I continue using True Sky Online Banking?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19662\" aria-labelledby=\"faq_1-19662\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes. There are currently no changes to how members access their accounts. As integration work continues, members will receive updates about any future changes, available tools or required actions.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19661 rbfcu-general \"><span class=\"entry-title rich-snippet-hidden\">Can I continue using my current True Sky debit card\/credit card?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:33-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19661\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19661\" href=\"#collapse-1-19661\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I continue using my current True Sky debit card\/credit card?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19661\" aria-labelledby=\"faq_1-19661\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes. Please continue using your existing debit card or credit card unless you receive notice of a change. If cards are updated or replaced in the future, members will receive instructions before any transition occurs.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19660 rbfcu-general \"><span class=\"entry-title rich-snippet-hidden\">Will my account access change right away?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:32-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19660\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19660\" href=\"#collapse-1-19660\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will my account access change right away?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19660\" aria-labelledby=\"faq_1-19660\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No. There are currently no changes to member accounts or how they are accessed. Please continue using your accounts as you do today and follow this page for updates as they become available.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19659 rbfcu-general \"><span class=\"entry-title rich-snippet-hidden\">Will I still be able to access my True Sky accounts?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:31-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19659\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19659\" href=\"#collapse-1-19659\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will I still be able to access my True Sky accounts?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19659\" aria-labelledby=\"faq_1-19659\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes. There are currently no changes to member accounts or how they are accessed. Please continue using your accounts as you do today and follow this page for updates as they become available.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19658 rbfcu-general \"><span class=\"entry-title rich-snippet-hidden\">Am I an RBFCU member now?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:31-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19658\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19658\" href=\"#collapse-1-19658\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Am I an RBFCU member now?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19658\" aria-labelledby=\"faq_1-19658\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>While now part of the RBFCU family, True Sky members are still on True Sky systems and won\u2019t officially become RBFCU members until systems merge in late 2027.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19657 rbfcu-general \"><span class=\"entry-title rich-snippet-hidden\">Do I need to do anything? What actions do I need to take?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:31-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19657\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19657\" href=\"#collapse-1-19657\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Do I need to do anything? What actions do I need to take?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19657\" aria-labelledby=\"faq_1-19657\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No action is required from True Sky members at this time. As both credit unions begin to merge systems, communications will be sent out to True Sky members with information and action items. Please ensure your contact information is up to date during the entire process.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19656 rbfcu-general \"><span class=\"entry-title rich-snippet-hidden\">Has the merger between RBFCU and True Sky Federal Credit Union been approved?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:31-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19656\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19656\" href=\"#collapse-1-19656\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Has the merger between RBFCU and True Sky Federal Credit Union been approved?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19656\" aria-labelledby=\"faq_1-19656\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes. The merger between RBFCU and True Sky Federal Credit Union is complete, officially bringing the two organizations together as one credit union focused on expanded value, convenience and member support.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19655 membership-eligibility \"><span class=\"entry-title rich-snippet-hidden\">Will my account number change?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:30-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19655\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19655\" href=\"#collapse-1-19655\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will my account number change?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19655\" aria-labelledby=\"faq_1-19655\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No. There are currently no changes to True Sky accounts or how they are accessed. If account number changes are needed in the future, members will receive advance notice with clear instructions and key dates<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19654 membership-eligibility \"><span class=\"entry-title rich-snippet-hidden\">Will my True Sky membership automatically transfer to RBFCU?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:30-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19654\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19654\" href=\"#collapse-1-19654\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will my True Sky membership automatically transfer to RBFCU?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19654\" aria-labelledby=\"faq_1-19654\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes. When systems are merged in late 2027, all True Sky membership and accounts will transfer to RBFCU systems.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19653 business-members \"><span class=\"entry-title rich-snippet-hidden\">Will I need to update payroll or vendor payment information?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:30-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19653\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19653\" href=\"#collapse-1-19653\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will I need to update payroll or vendor payment information?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19653\" aria-labelledby=\"faq_1-19653\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No. There are currently no changes to payroll or vendor payments. If any updates are required later in the integration process, members will be notified in advance, so they have time to make any necessary changes<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19652 business-members \"><span class=\"entry-title rich-snippet-hidden\">Will True Sky merchant services be affected?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:30-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19652\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19652\" href=\"#collapse-1-19652\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will True Sky merchant services be affected?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19652\" aria-labelledby=\"faq_1-19652\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No. There are currently no changes to True Sky merchant services. If any updates are required later in the integration process, members will be notified in advance, so they have time to make any necessary changes.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19651 business-members \"><span class=\"entry-title rich-snippet-hidden\">Will  ACH and wire services continue to operate normally?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:30-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19651\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19651\" href=\"#collapse-1-19651\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will  ACH and wire services continue to operate normally?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19651\" aria-labelledby=\"faq_1-19651\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes. Please continue utilizing ACH and wire services as you do today. If any updates are required later in the integration process, members will be notified in advance, so they have time to make any necessary changes.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19650 business-members \"><span class=\"entry-title rich-snippet-hidden\">Where can I learn more about RBFCU business loans?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T09:35:40-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19650\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19650\" href=\"#collapse-1-19650\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Where can I learn more about RBFCU business loans?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19650\" aria-labelledby=\"faq_1-19650\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-7 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-7\"><p>Members can learn more about RBFCU business loans at <a href=\"https:\/\/www.rbfcu.org\/business\/business-lending\">rbfcu.org\/businessloans<\/a> or contact RBFCU Business Solutions at <a href=\"tel:1-210-945-3800\">210-945-3800<\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19649 business-members \"><span class=\"entry-title rich-snippet-hidden\">Are business lending options available to True Sky members?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:28-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19649\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19649\" href=\"#collapse-1-19649\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Are business lending options available to True Sky members?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19649\" aria-labelledby=\"faq_1-19649\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes. Individuals interested in business loans will be referred to RBFCU, which offers a broader range of business lending options such as commercial real estate loans, SBA loans, business credit cards, commercial vehicle loans, business lines of credit and specialized collateral and equipment loans.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19648 business-members \"><span class=\"entry-title rich-snippet-hidden\">Will my True Sky business accounts be affected?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:28-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19648\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19648\" href=\"#collapse-1-19648\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will my True Sky business accounts be affected?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19648\" aria-labelledby=\"faq_1-19648\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>There are currently no changes to True Sky business accounts. If any updates are required later in the integration process, members will be notified in advance, so they have time to make any necessary changes.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19647 business-members \"><span class=\"entry-title rich-snippet-hidden\">Will there be changes to True Sky business accounts?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:28-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19647\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19647\" href=\"#collapse-1-19647\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will there be changes to True Sky business accounts?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19647\" aria-labelledby=\"faq_1-19647\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>There will be no changes to current True Sky business accounts or loans. Individuals interested in business loans will be referred to RBFCU, which offers expanded business lending options such as commercial real estate loans, SBA loans, business credit cards, commercial vehicle loans, business lines of credit and specialized collateral and equipment loans.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19646 products-services \"><span class=\"entry-title rich-snippet-hidden\">What new RBFCU products or services will I gain access to?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:28-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19646\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19646\" href=\"#collapse-1-19646\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What new RBFCU products or services will I gain access to?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19646\" aria-labelledby=\"faq_1-19646\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>As of Oct. 1, 2026, True Sky business members will be referred to RBFCU for business loan products. Generally, True Sky members will not have access to RBFCU products or services until the systems merge in late 2027. If members would like to browse the products and services offered by RBFCU, they can visit rbfcu.org.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19645 products-services \"><span class=\"entry-title rich-snippet-hidden\">Will any True Sky products be discontinued?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:27-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19645\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19645\" href=\"#collapse-1-19645\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will any True Sky products be discontinued?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19645\" aria-labelledby=\"faq_1-19645\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>There are currently no changes to True Sky consumer products. Business loan inquiries will be referred to RBFCU Business Solutions, giving members access to expanded business lending options.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19644 products-services \"><span class=\"entry-title rich-snippet-hidden\">Will my current True Sky accounts and services remain available?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:26-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19644\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19644\" href=\"#collapse-1-19644\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will my current True Sky accounts and services remain available?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19644\" aria-labelledby=\"faq_1-19644\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes. There are currently no changes to True Sky accounts and services. If any updates are required later in the integration process, members will be notified in advance, so they have time to make any necessary changes.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19643 branches-atms \"><span class=\"entry-title rich-snippet-hidden\">Will I still have access to Shared Branch locations?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T09:34:03-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19643\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19643\" href=\"#collapse-1-19643\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will I still have access to Shared Branch locations?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19643\" aria-labelledby=\"faq_1-19643\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-8 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-8\"><p>There are currently no changes to True Sky Shared Branch locations. Stay up to date with upcoming changes by reviewing information posted on <a href=\"https:\/\/trueskycu.org\/tscu-rbfcu-merger\">trueskycu.org\/tscu-rbfcu-merger.<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19642 branches-atms \"><span class=\"entry-title rich-snippet-hidden\">Will drive-thru services at True Sky branches change?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:26-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19642\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19642\" href=\"#collapse-1-19642\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will drive-thru services at True Sky branches change?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19642\" aria-labelledby=\"faq_1-19642\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>There are currently no changes to True Sky branch drive-thru services.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19641 branches-atms \"><span class=\"entry-title rich-snippet-hidden\">Can I still use surcharge-free ATMs?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:26-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19641\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19641\" href=\"#collapse-1-19641\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I still use surcharge-free ATMs?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19641\" aria-labelledby=\"faq_1-19641\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes. You will still have access to the CO-OP surcharge-free ATM network.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19640 branches-atms \"><span class=\"entry-title rich-snippet-hidden\">Will I have access to more ATMs?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:25-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19640\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19640\" href=\"#collapse-1-19640\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will I have access to more ATMs?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19640\" aria-labelledby=\"faq_1-19640\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>RBFCU is also a member of the CO-OP surcharge-free ATM network. After the merger is complete, True Sky members will continue to have access to more than 30,000 surcharge-free ATMs worldwide \u2013 including RBFCU ATMs.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19639 branches-atms \"><span class=\"entry-title rich-snippet-hidden\">Will I have access to RBFCU branches in Texas?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:25-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19639\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19639\" href=\"#collapse-1-19639\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will I have access to RBFCU branches in Texas?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19639\" aria-labelledby=\"faq_1-19639\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>True Sky members will not have access to their True Sky accounts at RBFCU Texas locations until the systems are merged in late 2027.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19638 branches-atms \"><span class=\"entry-title rich-snippet-hidden\">Will True Sky branch hours change?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:25-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19638\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19638\" href=\"#collapse-1-19638\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will True Sky branch hours change?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19638\" aria-labelledby=\"faq_1-19638\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>There are currently no changes to True Sky branch hours.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19637 branches-atms \"><span class=\"entry-title rich-snippet-hidden\">Will any True Sky branches close?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:25-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19637\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19637\" href=\"#collapse-1-19637\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will any True Sky branches close?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19637\" aria-labelledby=\"faq_1-19637\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>There are currently no plans to close any True Sky branches.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19636 branches-atms \"><span class=\"entry-title rich-snippet-hidden\">Can I continue visiting my current True Sky branch?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:25-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19636\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19636\" href=\"#collapse-1-19636\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I continue visiting my current True Sky branch?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19636\" aria-labelledby=\"faq_1-19636\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes. All True Sky branches will remain operational.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19635 loans \"><span class=\"entry-title rich-snippet-hidden\">Will all current True Sky loan products continue to be available?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:23-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19635\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19635\" href=\"#collapse-1-19635\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will all current True Sky loan products continue to be available?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19635\" aria-labelledby=\"faq_1-19635\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>There are currently no changes to True Sky consumer loan products such as auto loans, mortgage loans, personal loans and credit cards. Business loan inquiries will be referred to RBFCU Business Solutions, giving members access to expanded business lending options. If any updates are required later in the integration process, members will be notified in advance, so they have time to make any necessary changes<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19634 loans \"><span class=\"entry-title rich-snippet-hidden\">What happens if I&#8217;m currently in the process of applying for a True Sky loan?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:23-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19634\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19634\" href=\"#collapse-1-19634\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What happens if I&#8217;m currently in the process of applying for a True Sky loan?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19634\" aria-labelledby=\"faq_1-19634\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Continue the application process with True Sky at this time unless notified otherwise.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19633 loans \"><span class=\"entry-title rich-snippet-hidden\">Do I need to refinance my True Sky loan to RBFCU?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:23-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19633\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19633\" href=\"#collapse-1-19633\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Do I need to refinance my True Sky loan to RBFCU?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19633\" aria-labelledby=\"faq_1-19633\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No. All accounts and loans will be transferred to RBFCU systems once systems merge in late 2027.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19632 loans \"><span class=\"entry-title rich-snippet-hidden\">Will my True Sky loan\u2019s payment amount change?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:23-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19632\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19632\" href=\"#collapse-1-19632\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will my True Sky loan\u2019s payment amount change?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19632\" aria-labelledby=\"faq_1-19632\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No. No changes to existing loan rates or terms have been announced as part of the merger integration. Members should continue following the terms of their current loan agreements unless they are notified otherwise.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19631 loans \"><span class=\"entry-title rich-snippet-hidden\">Will my True Sky loan\u2019s interest rate change?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:23-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19631\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19631\" href=\"#collapse-1-19631\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will my True Sky loan\u2019s interest rate change?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19631\" aria-labelledby=\"faq_1-19631\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No. No changes to existing loan rates or terms have been announced as part of the merger integration. Members should continue following the terms of their current loan agreements unless they are notified otherwise.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19630 loans \"><span class=\"entry-title rich-snippet-hidden\">Will my True Sky loan number change?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:22-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19630\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19630\" href=\"#collapse-1-19630\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will my True Sky loan number change?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19630\" aria-labelledby=\"faq_1-19630\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No. There are currently no changes to current True Sky loans. If any updates are required later in the integration process, members will be notified in advance, so they have time to make any necessary changes.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19629 loans \"><span class=\"entry-title rich-snippet-hidden\">What happens to my current True Sky loan?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:22-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19629\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19629\" href=\"#collapse-1-19629\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What happens to my current True Sky loan?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19629\" aria-labelledby=\"faq_1-19629\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>There are currently no changes to current True Sky loans. If any updates are required later in the integration process, members will be notified in advance, so they have time to make any necessary changes.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19628 loans \"><span class=\"entry-title rich-snippet-hidden\">Can I apply for a loan with RBFCU?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:22-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19628\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19628\" href=\"#collapse-1-19628\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I apply for a loan with RBFCU?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19628\" aria-labelledby=\"faq_1-19628\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Members should continue applying for available True Sky consumer loans such as auto loans, mortgage loans, personal loans and credit cards. Business loan inquiries will be referred to RBFCU Business Solutions, giving members access to expanded business lending options.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19627 loans \"><span class=\"entry-title rich-snippet-hidden\">Will my current loan rate or terms change because of the merger?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:21-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19627\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19627\" href=\"#collapse-1-19627\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will my current loan rate or terms change because of the merger?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19627\" aria-labelledby=\"faq_1-19627\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No. No changes to existing loan rates or terms have been announced as part of the merger integration. Members should continue following the terms of their current loan agreements unless they are notified otherwise.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19626 loans \"><span class=\"entry-title rich-snippet-hidden\">Can I still make loan payments the same way I do today?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:21-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19626\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19626\" href=\"#collapse-1-19626\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I still make loan payments the same way I do today?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19626\" aria-labelledby=\"faq_1-19626\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes. Please continue making loan payments using your current payment method unless you receive updated instructions. Members will be informed ahead of time if any payment process changes are needed.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19625 loans \"><span class=\"entry-title rich-snippet-hidden\">Can I apply for a new loan during the integration process?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:20-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19625\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19625\" href=\"#collapse-1-19625\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I apply for a new loan during the integration process?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19625\" aria-labelledby=\"faq_1-19625\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes. Members may continue applying for available True Sky consumer loans such as auto loans, mortgage loans, personal loans and credit cards. Business loan inquiries will be referred to RBFCU Business Solutions, giving members access to expanded business lending options.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19624 credit-cards-payments debit-cards \"><span class=\"entry-title rich-snippet-hidden\">Will my digital wallet (Apple Pay\u00ae, Google Pay\u2122, Samsung Pay\u00ae) continue to work?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:20-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19624\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19624\" href=\"#collapse-1-19624\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will my digital wallet (Apple Pay\u00ae, Google Pay\u2122, Samsung Pay\u00ae) continue to work?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19624\" aria-labelledby=\"faq_1-19624\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes. There are currently no changes to digital wallet accessibility. If any updates are required later in the integration process, members will be notified in advance, so they have time to make any necessary changes.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19623 credit-cards-payments debit-cards \"><span class=\"entry-title rich-snippet-hidden\">Do I need to update recurring subscriptions like Netflix, Amazon or my utility payments?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:20-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19623\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19623\" href=\"#collapse-1-19623\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Do I need to update recurring subscriptions like Netflix, Amazon or my utility payments?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19623\" aria-labelledby=\"faq_1-19623\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No. There are currently no changes to recurring subscription payments. If any updates are required later in the integration process, members will be notified in advance, so they have time to make any necessary changes.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19622 credit-cards-payments debit-cards \"><span class=\"entry-title rich-snippet-hidden\">Will my credit card account change?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:20-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19622\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19622\" href=\"#collapse-1-19622\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will my credit card account change?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19622\" aria-labelledby=\"faq_1-19622\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No. There are currently no changes to credit cards. If any updates are required later in the integration process, members will be notified in advance, so they have time to make any necessary changes.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19621 credit-cards-payments debit-cards \"><span class=\"entry-title rich-snippet-hidden\">Will my PIN change?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:20-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19621\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19621\" href=\"#collapse-1-19621\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will my PIN change?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19621\" aria-labelledby=\"faq_1-19621\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No. There are currently no changes to debit or credit cards. If any updates are required later in the integration process, members will be notified in advance, so they have time to make any necessary changes.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19620 credit-cards-payments debit-cards \"><span class=\"entry-title rich-snippet-hidden\">Will my debit or credit card still work?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:19-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19620\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19620\" href=\"#collapse-1-19620\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will my debit or credit card still work?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19620\" aria-labelledby=\"faq_1-19620\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes. Please continue using your existing debit card or credit card unless you receive notice of a change. If cards are updated or replaced in the future, members will receive instructions before any transition occurs.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19619 credit-cards-payments debit-cards \"><span class=\"entry-title rich-snippet-hidden\">Will I receive a new debit card\/credit card?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:18-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19619\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19619\" href=\"#collapse-1-19619\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will I receive a new debit card\/credit card?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19619\" aria-labelledby=\"faq_1-19619\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No. At this time, True Sky members will continue using their existing debit or credit card(s) unless members receive notice of a change. If cards are updated or replaced in the future, members will receive instructions before any transition occurs.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19618 online-banking-mobile-app \"><span class=\"entry-title rich-snippet-hidden\">Will I need to download the RBFCU Mobile\u00ae app?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:18-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19618\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19618\" href=\"#collapse-1-19618\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will I need to download the RBFCU Mobile\u00ae app?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19618\" aria-labelledby=\"faq_1-19618\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No. Please continue accessing your True Sky accounts as you do today. True Sky members will be directed to RBFCU Online Banking and the RBFCU Mobile\u00ae app once systems merge in late 2027<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19617 online-banking-mobile-app \"><span class=\"entry-title rich-snippet-hidden\">When will I need to start using RBFCU Online Banking?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:18-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19617\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19617\" href=\"#collapse-1-19617\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">When will I need to start using RBFCU Online Banking?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19617\" aria-labelledby=\"faq_1-19617\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No. Please continue accessing your True Sky accounts as you do today. True Sky members will be directed to RBFCU Online Banking and the RBFCU Mobile\u00ae app once systems merge in late 2027.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19616 online-banking-mobile-app \"><span class=\"entry-title rich-snippet-hidden\">Will online banking and the mobile app change?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:18-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19616\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19616\" href=\"#collapse-1-19616\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will online banking and the mobile app change?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19616\" aria-labelledby=\"faq_1-19616\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No. There are currently no changes to how members access their accounts. As integration work continues, members will receive updates about any future changes, available tools or required actions.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19615 accounts-deposits \"><span class=\"entry-title rich-snippet-hidden\">Will there be any changes to account fees or minimum balances?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T09:32:05-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19615\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19615\" href=\"#collapse-1-19615\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will there be any changes to account fees or minimum balances?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19615\" aria-labelledby=\"faq_1-19615\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-9 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-9\"><p>While most fees and minimum balances will remain the same during the transition period, there are three immediate changes that will occur:<\/p>\n<ul>\n<li>Insufficient Funds Fees are reducing from $32 to $24<\/li>\n<li>Overdraft Fees are reducing from $32 to $24<\/li>\n<li>The minimum amount needed to establish and retain membership (par value) has been reduced from $5 to $1<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19614 accounts-deposits \"><span class=\"entry-title rich-snippet-hidden\">Are my deposits still federally insured?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-30T09:30:59-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19614\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19614\" href=\"#collapse-1-19614\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Are my deposits still federally insured?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19614\" aria-labelledby=\"faq_1-19614\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-10 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-10\"><p>Yes. The National Credit Union Administration (NCUA) operates the National Credit Union Share Insurance Fund (NCUSIF) to protect accounts at federally insured credit unions up to $250,000. The $250,000 in coverage applies to each share owner (member), per insured credit union, for each account ownership category. For more information, you can review the \u201cHow Your Accounts are Federally Insured\u201d pamphlet (<a href=\"https:\/\/ncua.gov\/files\/publications\/guides-manuals\/NCUAHowYourAcctInsured.pdf)\" target=\"_blank\" rel=\"noopener\">https:\/\/ncua.gov\/files\/publications\/guides-manuals\/NCUAHowYourAcctInsured.pdf)<\/a> and \u201cYour Insured Funds\u201d booklet <a href=\"https:\/\/mycreditunion.gov\/sites\/default\/static-files\/insured-funds-brochure.pdf\" target=\"_blank\" rel=\"noopener\">https:\/\/mycreditunion.gov\/sites\/default\/static-files\/insured-funds-brochure.pdf)<\/a> by the NCUA.<\/p>\n<p>To estimate your coverage, use the \u201cShare Insurance Estimator\u201d on the NCUA\u2019s website. (<a href=\"https:\/\/mycreditunion.gov\/protect-your-money\/share-insurance\/share-insurance-estimator\" target=\"_blank\" rel=\"noopener\">https:\/\/mycreditunion.gov\/protect-your-money\/share-insurance\/share-insurance-estimator<\/a>)<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19613 accounts-deposits \"><span class=\"entry-title rich-snippet-hidden\">When should I order and start using RBFCU checks?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:17-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19613\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19613\" href=\"#collapse-1-19613\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">When should I order and start using RBFCU checks?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19613\" aria-labelledby=\"faq_1-19613\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Please continue using your existing checks unless you are notified otherwise. Any future changes related to checks, routing information or account details will be communicated before action is needed.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19612 accounts-deposits \"><span class=\"entry-title rich-snippet-hidden\">Will direct deposits or automatic payments be affected?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:17-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19612\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19612\" href=\"#collapse-1-19612\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will direct deposits or automatic payments be affected?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19612\" aria-labelledby=\"faq_1-19612\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No. There are currently no changes to direct deposits, automatic payments or recurring transfers. If any updates are required later in the integration process, members will be notified in advance, so they have time to make any necessary changes.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19611 accounts-deposits \"><span class=\"entry-title rich-snippet-hidden\">Can I continue using my existing checks?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:16-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19611\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19611\" href=\"#collapse-1-19611\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I continue using my existing checks?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19611\" aria-labelledby=\"faq_1-19611\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes. Please continue using your existing checks unless you are notified otherwise. Any future changes related to checks, routing information or account details will be communicated before action is needed.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19610 accounts-deposits \"><span class=\"entry-title rich-snippet-hidden\">Will my True Sky account routing number change?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:15-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19610\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19610\" href=\"#collapse-1-19610\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will my True Sky account routing number change?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19610\" aria-labelledby=\"faq_1-19610\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>There are currently no changes to the True Sky routing number. If any updates are required later in the integration process, members will be notified in advance, so they have time to make any necessary changes.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19609 accounts-deposits \"><span class=\"entry-title rich-snippet-hidden\">Will my automatic payments continue to work?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:15-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19609\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19609\" href=\"#collapse-1-19609\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will my automatic payments continue to work?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19609\" aria-labelledby=\"faq_1-19609\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>There are currently no changes to automatic payments or recurring transfers. If any updates are required later in the integration process, members will be notified in advance, so they have time to make any necessary changes.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19608 accounts-deposits \"><span class=\"entry-title rich-snippet-hidden\">Will my True Sky account balances transfer automatically?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:15-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19608\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19608\" href=\"#collapse-1-19608\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will my True Sky account balances transfer automatically?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19608\" aria-labelledby=\"faq_1-19608\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes. When systems are merged in late 2027, all True Sky account balances will transfer to RBFCU systems.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19607 accounts-deposits \"><span class=\"entry-title rich-snippet-hidden\">What happens to my True Sky checking and savings accounts?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:15-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19607\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19607\" href=\"#collapse-1-19607\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What happens to my True Sky checking and savings accounts?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19607\" aria-labelledby=\"faq_1-19607\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>There are currently no changes to True Sky checking and savings accounts or how they are accessed. Please continue using your accounts as you do today and follow this page for updates as they become available.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-19606 accounts-deposits \"><span class=\"entry-title rich-snippet-hidden\">Should I open new accounts with True Sky or RBFCU?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-29T16:56:15-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-19606\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-19606\" href=\"#collapse-1-19606\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Should I open new accounts with True Sky or RBFCU?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-19606\" aria-labelledby=\"faq_1-19606\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Continue to open new accounts with True Sky during the transition period. All accounts will be transferred to RBFCU in late 2027.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-11338 online-banking payments \"><span class=\"entry-title rich-snippet-hidden\">How do I make online loan payments<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-08-12T10:00:34-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-11338\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-11338\" href=\"#collapse-1-11338\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How do I make online loan payments<\/div><\/a><\/h4><\/div><div id=\"collapse-1-11338\" aria-labelledby=\"faq_1-11338\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-11 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-11 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-11\"><p>To make an online loan payment you can log into <a href=\"https:\/\/trueskycu.onlinebank.com\/SignIn.aspx\">online banking<\/a> or our <a href=\"https:\/\/web.baconpay.com\/gate\/login?institutionId=0ed95341-c31c-49bb-84f6-bdd1009de47d\">Pay Now<\/a> site.<\/p>\n<p>*Please note there is a <strong>$10<\/strong> fee to pay by credit card.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-4339 online-banking \"><span class=\"entry-title rich-snippet-hidden\">How do I locate my user name if I don&#8217;t remember it?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-08-12T10:01:04-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-4339\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-4339\" href=\"#collapse-1-4339\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How do I locate my user name if I don&#8217;t remember it?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-4339\" aria-labelledby=\"faq_1-4339\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-12 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-12 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-12\"><p>From the login screen click the &#8220;Forgot Username&#8221; and you&#8217;ll be taken to our member validation form. Simply fill out the requested information and submit the form to request your username be emailed to you.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3996 online-banking \"><span class=\"entry-title rich-snippet-hidden\">What if I can\u2019t remember my password?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-08-12T09:50:38-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3996\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3996\" href=\"#collapse-1-3996\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What if I can\u2019t remember my password?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3996\" aria-labelledby=\"faq_1-3996\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>You can reset your online banking password simply by visiting our online banking sign-in page and selecting the &#8220;Forgot Password&#8221; option.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3855 general \"><span class=\"entry-title rich-snippet-hidden\">What is the grace period on my loan payment?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-08-12T10:01:40-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3855\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3855\" href=\"#collapse-1-3855\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What is the grace period on my loan payment?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3855\" aria-labelledby=\"faq_1-3855\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-13 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-13 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-13\"><p>You have a 10 day grace period on all consumer loans and a 15 day grace period on all mortgage loans before a late fee is assessed.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3853 general \"><span class=\"entry-title rich-snippet-hidden\">How can I submit my insurance information?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-08-12T10:04:47-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3853\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3853\" href=\"#collapse-1-3853\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How can I submit my insurance information?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3853\" aria-labelledby=\"faq_1-3853\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-14 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-14 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-14\"><p>To submit your insurance information, enter your reference number and PIN shown in the notice you received\u00a0 <a href=\"https:\/\/www.myloaninsurance.com\/Default.aspx\" target=\"_blank\" rel=\"noopener\">Online at the My Loan Insurance portal for True Sky<\/a>. Or, call 877-633-1614 for our insurance tracking center.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3851 general \"><span class=\"entry-title rich-snippet-hidden\">Does True Sky Federal Credit Union provide a Notary service?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-01-24T08:41:06-06:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3851\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3851\" href=\"#collapse-1-3851\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Does True Sky Federal Credit Union provide a Notary service?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3851\" aria-labelledby=\"faq_1-3851\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-15 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-15 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-15\"><p>Yes, we have a notary at all of our locations free of charge to our members.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3847 general payments \"><span class=\"entry-title rich-snippet-hidden\">How can I make my loan payment?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-10-13T08:08:53-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3847\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3847\" href=\"#collapse-1-3847\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How can I make my loan payment?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3847\" aria-labelledby=\"faq_1-3847\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-16 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-16 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-16\"><p>You can\u00a0<a href=\"https:\/\/clientweb.dev\/tscu\/member-services-payment-center\/\">pay online<\/a> with a debit or credit card for a $10.00 fee.\u00a0 (we cannot accept Visa Credit card payments). This online payment service excludes mortgage payments. Or, you can call 405.682.1990 x3902 to pay over the phone.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3845 general \"><span class=\"entry-title rich-snippet-hidden\">How can I obtain my account number?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-08-12T10:06:34-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3845\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3845\" href=\"#collapse-1-3845\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How can I obtain my account number?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3845\" aria-labelledby=\"faq_1-3845\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-17 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-17 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-17\"><p><a href=\"https:\/\/trueskycu.architect-cert.fiservapps.com\/SignIn.aspx\">Log in<\/a> to online banking and go to Statements\/Alerts. On the left-hand side, you will click E-Statements and the download button. Your account number will be in the upper right-hand corner in the blue box.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3833 general \"><span class=\"entry-title rich-snippet-hidden\">Why am I not receiving emails from True Sky Federal Credit Union<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-01-24T08:43:14-06:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3833\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3833\" href=\"#collapse-1-3833\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Why am I not receiving emails from True Sky Federal Credit Union<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3833\" aria-labelledby=\"faq_1-3833\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-18 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-18 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-18\"><p>On rare occasions, some members may have email addresses that do not recognize certain incoming email addresses. To ensure proper delivery, be sure to add the following True Sky Federal Credit Union email addresses to your email&#8217;s contact list:<\/p>\n<ul>\n<li>e-services@trueskycu.org<\/li>\n<li>e-click@trueskycu.org<\/li>\n<li>e-bounce@trueskycu.org<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3830 general online-banking \"><span class=\"entry-title rich-snippet-hidden\">How do I transfer money?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-08-12T10:08:34-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3830\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3830\" href=\"#collapse-1-3830\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How do I transfer money?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3830\" aria-labelledby=\"faq_1-3830\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-19 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-19 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-19\"><p>There are several ways you can move money in or out of your account. Enroll in online banking for access to external transfers, bill pay, mobile deposit, and more. Plus, you can wire funds, or visit a <a href=\"https:\/\/clientweb.dev\/tscu\/locations\/\">branch,<\/a> ATM\/ITM, or shared service center to access your accounts directly.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3828 general \"><span class=\"entry-title rich-snippet-hidden\">What if I move to another state?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-01-24T08:43:56-06:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3828\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3828\" href=\"#collapse-1-3828\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What if I move to another state?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3828\" aria-labelledby=\"faq_1-3828\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-20 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-20 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-20\"><p>Once a member, always a member. We have members who live around the world and still bank with us. With mobile access, you can do your banking anywhere you have internet access.<\/p>\n<p>We also have <a href=\"https:\/\/co-opcreditunions.org\/locator\/?ref=co-opsharedbranch.org&amp;sc=1\" target=\"_blank\" rel=\"noopener\">shared service centers<\/a> located across the nation and are ready to transact your True Sky Federal Credit Union business.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3825 general \"><span class=\"entry-title rich-snippet-hidden\">What if my credit is bad?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-01-24T08:42:29-06:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3825\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3825\" href=\"#collapse-1-3825\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What if my credit is bad?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3825\" aria-labelledby=\"faq_1-3825\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-21 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-21 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-21\"><p>True Sky Federal Credit Union regularly helps people improve their credit. You can enroll in True Sky Federal Credit Union&#8217;s free credit monitoring software powered by <a href=\"https:\/\/clientweb.dev\/tscu\/credit-score\/\">SavvyMoney<\/a>\u00ae to be educated on credit score improvements and check for errors on your credit report.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3823 general \"><span class=\"entry-title rich-snippet-hidden\">What makes True Sky Federal Credit Union different from a bank?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-01-24T08:44:55-06:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3823\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3823\" href=\"#collapse-1-3823\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What makes True Sky Federal Credit Union different from a bank?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3823\" aria-labelledby=\"faq_1-3823\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-22 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-22 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-22\"><p>True Sky Federal Credit Union is created for the benefit of its members. All members are owners. A commercial bank is a for-profit institution frequently traded on the stock market. They are owned by shareholders and look to turn a profit for those shareholders.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3821 general \"><span class=\"entry-title rich-snippet-hidden\">When is True Sky Federal Credit Union Open?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-01-24T08:40:40-06:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3821\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3821\" href=\"#collapse-1-3821\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">When is True Sky Federal Credit Union Open?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3821\" aria-labelledby=\"faq_1-3821\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-23 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-23 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-23\"><h3>Most Branches<\/h3>\n<p>Weekday Lobby Hours &#8211; 8:30 a.m. to 5 p.m. (5:30 p.m. on Friday)<\/p>\n<p>Weekday Drive-Thru Hours &#8211; 7:30 a.m. to 6 p.m.<\/p>\n<p>Saturday Lobby Hours &#8211; 9 a.m. to 12 p.m.<\/p>\n<p>Saturday Drive-Thru Hours &#8211; 8 a.m. &#8211; 12 p.m.<\/p>\n<h3>FAA Campus<\/h3>\n<p>Weekday Lobby\/Drive-Thru Hours &#8211; 7:30 a.m. to 4:30 p.m<\/p>\n<p>Closed Saturday<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3817 general \"><span class=\"entry-title rich-snippet-hidden\">Can I become a member?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-01-24T08:45:48-06:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3817\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3817\" href=\"#collapse-1-3817\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I become a member?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3817\" aria-labelledby=\"faq_1-3817\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-24 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-24 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-24\"><p>To join, you\u2019re eligible for membership if you\u2019re an:<\/p>\n<ul>\n<li class=\"x_MsoListParagraphCxSpFirst\">Employee of one of True Sky Federal Credit Union\u2019s business partners<\/li>\n<li class=\"x_MsoListParagraphCxSpMiddle\">Immediate family member of a True Sky Federal Credit Union member<\/li>\n<li class=\"x_MsoListParagraphCxSpLast\">Or join\u00a0<a class=\"exitNotifierLink\" href=\"https:\/\/www.americanconsumercouncil.org\/\">American Consumer Council (ACC)<\/a><\/li>\n<\/ul>\n<p>Are you not sure how you can qualify for membership? We can help \u2013 Call 405-682-1990!<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3815 general \"><span class=\"entry-title rich-snippet-hidden\">What is True Sky Federal Credit Union&#8217;s Routing Number?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-01-24T08:39:50-06:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3815\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3815\" href=\"#collapse-1-3815\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What is True Sky Federal Credit Union&#8217;s Routing Number?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3815\" aria-labelledby=\"faq_1-3815\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-25 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-25 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-25\"><p>303085227<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3110 zelle \"><span class=\"entry-title rich-snippet-hidden\">What is Zelle?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-08-12T10:14:44-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3110\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3110\" href=\"#collapse-1-3110\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What is Zelle?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3110\" aria-labelledby=\"faq_1-3110\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-26 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-26 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-26\"><p><i>Zelle<\/i>\u00a0is a fast, safe and easy way to send money directly between almost any bank accounts in the U.S., typically within minutes<sup>1<\/sup>. With just an email address or U.S. mobile phone number, you can send money to people you trust, regardless of where they bank<sup>2<\/sup>.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3126 zelle \"><span class=\"entry-title rich-snippet-hidden\">How does Zelle work?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-01-24T08:49:25-06:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3126\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3126\" href=\"#collapse-1-3126\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How does Zelle work?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3126\" aria-labelledby=\"faq_1-3126\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-27 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-27 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-27\"><div class=\"f92-question\">\n<p>When you enroll with\u00a0<i>Zelle<\/i> through your online banking account, or mobile banking app, your name, the name of your financial institution, and the email address or U.S. mobile number you enrolled is shared with <i>Zelle<\/i> (no sensitive account details are shared \u2013 those stay with True Sky Federal Credit Union).<\/p>\n<p>When someone sends money to your enrolled email address or U.S. mobile number,\u00a0<i>Zelle<\/i> looks up the email address or mobile number in its &#8220;directory&#8221; and notifies True Sky Federal Credit Union of the incoming payment. True Sky Federal Credit Union then directs the payment into your account, all while keeping your sensitive account details private.<\/p>\n<\/div>\n<div class=\"f92-question\"><\/div>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3116 zelle \"><span class=\"entry-title rich-snippet-hidden\">Who can I send money to with Zelle?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-01-24T08:47:56-06:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3116\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3116\" href=\"#collapse-1-3116\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Who can I send money to with Zelle?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3116\" aria-labelledby=\"faq_1-3116\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-28 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-28 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-28\"><p>You can send money to friends, family and others you trust<sup>2<\/sup>.<\/p>\n<p>Since money is sent directly from your True Sky Federal Credit Union account to another person&#8217;s bank account within minutes<sup>1<\/sup>, it&#8217;s important to only send money to people you trust, and always ensure you&#8217;ve used the correct email address or U.S. mobile number.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3118 zelle \"><span class=\"entry-title rich-snippet-hidden\">How do I use Zelle?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-08-12T10:17:05-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3118\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3118\" href=\"#collapse-1-3118\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How do I use Zelle?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3118\" aria-labelledby=\"faq_1-3118\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-29 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-29 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-29\"><p>You can send, request, or receive money with\u00a0<i>Zelle<\/i>.<\/p>\n<ol>\n<li>To get started, log into online banking or your mobile app, navigate to Bill Pay and select &#8220;Send Money with Zelle<sup>\u00ae<\/sup>&#8220;. Accept terms and conditions, enter your email address or U.S. mobile phone number, receive a one-time verification code, enter it, and you&#8217;re ready to start sending and receiving with\u00a0<i>Zelle<\/i>.<\/li>\n<li>To send money using\u00a0<i>Zelle<\/i>, simply add a trusted recipient&#8217;s email address or U.S. mobile phone number, enter the amount you&#8217;d like to send and an optional note, review, then hit &#8220;Send.&#8221; In most cases, the money is available to your recipient in minutes<sup>1<\/sup>.<\/li>\n<li>To request money using\u00a0<i>Zelle<\/i>, choose &#8220;Request,&#8221; select the individual(s) from whom you&#8217;d like to request money, enter the amount you&#8217;d like to request, include an optional note, review and hit &#8220;Request&#8221;<sup>3<\/sup>.<\/li>\n<li>To receive money, just share your enrolled email address or U.S. mobile phone number with a friend and ask them to send you money with\u00a0<i>Zelle<\/i>.<\/li>\n<\/ol>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3120 zelle \"><span class=\"entry-title rich-snippet-hidden\">Someone sent me money with Zelle, how do I receive it?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-01-24T08:50:49-06:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3120\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3120\" href=\"#collapse-1-3120\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Someone sent me money with Zelle, how do I receive it?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3120\" aria-labelledby=\"faq_1-3120\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-30 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-30 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-30\"><p>If you have already enrolled with\u00a0<i>Zelle<\/i>, you do not need to take any further action. The money will be sent directly into your True Sky Federal Credit Union account, and will be available typically within minutes<sup>1<\/sup>.<\/p>\n<p>If you have not yet enrolled with\u00a0<i>Zelle<\/i>, follow these steps:<\/p>\n<ol>\n<li>Click on the link provided in the payment notification you received via email or text message.<\/li>\n<li>Select True Sky Federal Credit Union.<\/li>\n<li>Follow the instructions provided on the page to enroll and receive your payment. Pay attention to the email address or U.S. mobile number where you received the payment notification \u2013 you should enroll with\u00a0<i>Zelle<\/i>\u00a0using that email address or U.S. mobile number where you received the notification to ensure you receive your money.<\/li>\n<\/ol>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3122 zelle \"><span class=\"entry-title rich-snippet-hidden\">What types of payments can I make with Zelle?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-01-24T08:51:55-06:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3122\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3122\" href=\"#collapse-1-3122\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What types of payments can I make with Zelle?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3122\" aria-labelledby=\"faq_1-3122\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-31 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-31 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-31\"><p><i>Zelle<\/i>\u00a0is a great way to send money to family, friends, and people you are familiar with such as your personal trainer, babysitter or neighbor<sup>2<\/sup>.<\/p>\n<p>Since money is sent directly from your True Sky Federal Credit Union account to another person&#8217;s bank account within minutes<sup>1<\/sup>,\u00a0<i>Zelle<\/i>\u00a0should only be used to send money to friends, family and others you trust.<\/p>\n<p>Neither True Sky Federal Credit Union nor <i>Zelle<\/i>\u00a0offers a protection program for any authorized payments made with\u00a0<i>Zelle<\/i>\u00a0\u2013 for example, if you do not receive the item you paid for or the item is not as described or as you expected.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3151 zelle \"><span class=\"entry-title rich-snippet-hidden\">How do I get started with Zelle?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-08-12T10:05:22-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3151\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3151\" href=\"#collapse-1-3151\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How do I get started with Zelle?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3151\" aria-labelledby=\"faq_1-3151\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-32 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-32 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-32\"><p>It&#8217;s easy \u2013\u00a0<i>Zelle<\/i>\u00a0is already available within online Bill Pay and your mobile banking app! Check our app or sign-in online and follow a few simple steps to enroll with\u00a0<i>Zelle<\/i>\u00a0today.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3124 zelle \"><span class=\"entry-title rich-snippet-hidden\">What if I want to send money to someone whose financial institution doesn&#8217;t offer Zelle?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-08-12T10:06:19-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3124\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3124\" href=\"#collapse-1-3124\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What if I want to send money to someone whose financial institution doesn&#8217;t offer Zelle?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3124\" aria-labelledby=\"faq_1-3124\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-33 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-33 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-33\"><p>Zelle is available in thousands of banking apps; see the full list of <a href=\"https:\/\/www.zellepay.com\/participating-banks-and-credit-unions\"><i>Zelle<\/i>\u00a0participating banks and credit unions.<\/a><\/p>\n<p>If your recipient&#8217;s financial institution isn&#8217;t on the list, don&#8217;t worry! The list of participating financial institutions is always growing, and your recipient can still use\u00a0<i>Zelle<\/i>\u00a0by downloading the\u00a0<i>Zelle<\/i>\u00a0app for Android and iOS.<\/p>\n<p>To enroll with the\u00a0<i>Zelle<\/i>\u00a0app, your recipient will enter their basic contact information, an email address and U.S. mobile number, and a Visa<sup>\u00ae<\/sup>\u00a0or Mastercard<sup>\u00ae<\/sup>\u00a0debit card with a U.S. based account (does not include U.S. territories).\u00a0<i>Zelle<\/i>\u00a0does not accept debit cards associated with international deposit accounts or any credit cards.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3140 zelle \"><span class=\"entry-title rich-snippet-hidden\">What if I get an error message when I try to enroll an email address or U.S. mobile number?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-01-24T08:53:11-06:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3140\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3140\" href=\"#collapse-1-3140\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What if I get an error message when I try to enroll an email address or U.S. mobile number?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3140\" aria-labelledby=\"faq_1-3140\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-34 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-34 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-34\"><p>Your email address or U.S. mobile phone number may already be enrolled with\u00a0<i>Zelle<\/i> at another bank or credit union. Call our customer support team and ask them to move your email address or U.S. mobile phone number to True Sky Federal Credit Union so you can use it for <i>Zelle<\/i>.<\/p>\n<p>Once customer support moves your email address or U.S. mobile phone number, it will be connected to your True Sky account so you can start sending and receiving money with <i>Zelle<\/i> through True Sky Federal Credit Union&#8217;s mobile banking app and online banking. Please call True Sky Federal Credit Union&#8217;s member services for help.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3138 zelle \"><span class=\"entry-title rich-snippet-hidden\">I&#8217;m unsure about using Zelle to pay someone I don&#8217;t know. What should I do?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-01-24T08:55:18-06:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3138\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3138\" href=\"#collapse-1-3138\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">I&#8217;m unsure about using Zelle to pay someone I don&#8217;t know. What should I do?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3138\" aria-labelledby=\"faq_1-3138\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-35 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-35 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-35\"><p>If you don&#8217;t know the person, or aren&#8217;t sure you will get what you paid for (for example, items bought from an online bidding or sales site), you should not use\u00a0<i>Zelle<\/i>\u00a0for these types of transactions.<\/p>\n<p>These transactions are potentially high risk (just like sending cash to a person you don&#8217;t know is high risk). Neither True Sky Federal Credit Union nor <i>Zelle<\/i>\u00a0offers a protection program for any authorized payments made with\u00a0<i>Zelle<\/i>\u00a0\u2013 for example, if you do not receive the item you paid for or the item is not as described or as you expected.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3136 zelle \"><span class=\"entry-title rich-snippet-hidden\">Is my information secure?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-08-12T10:09:27-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3136\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3136\" href=\"#collapse-1-3136\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Is my information secure?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3136\" aria-labelledby=\"faq_1-3136\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-36 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-36 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-36\"><p>Keeping your money and information safe is a top priority. When you use\u00a0<i>Zelle<\/i>\u00a0within our mobile app or online banking, your information is protected with the same technology we use to keep your bank account safe.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3134 zelle \"><span class=\"entry-title rich-snippet-hidden\">Will the person I sent money to be notified?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-08-12T10:10:09-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3134\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3134\" href=\"#collapse-1-3134\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will the person I sent money to be notified?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3134\" aria-labelledby=\"faq_1-3134\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-37 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-37 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-37\"><p>Yes! They will receive a notification via email or text message.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3132 zelle \"><span class=\"entry-title rich-snippet-hidden\">How long does it take to receive money with Zelle?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-01-24T08:56:25-06:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3132\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3132\" href=\"#collapse-1-3132\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How long does it take to receive money with Zelle?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3132\" aria-labelledby=\"faq_1-3132\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-38 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-38 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-38\"><p>Money sent with\u00a0<i>Zelle<\/i>\u00a0is typically available to an enrolled recipient within minutes<sup>1<\/sup>.<\/p>\n<p>If you send money to someone who isn&#8217;t enrolled with\u00a0<i>Zelle<\/i>, they will receive a notification prompting them to enroll. After enrollment, the money will be available in your recipient&#8217;s account, typically within minutes<sup>1<\/sup>.<\/p>\n<p>If your payment is pending, we recommend confirming that the person you sent money to has enrolled with\u00a0<i>Zelle<\/i>\u00a0and that you entered the correct email address or U.S. mobile phone number.<\/p>\n<p>If you&#8217;re waiting to receive money, you should check to see if you&#8217;ve received a payment notification via email or text message. If you haven&#8217;t received a payment notification, we recommend following up with the sender to confirm they entered the correct email address or U.S. mobile phone number.<\/p>\n<p>Still having trouble? Please contact True Sky Federal Credit Union&#8217;s member services.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3130 zelle \"><span class=\"entry-title rich-snippet-hidden\">Can I cancel a payment?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-01-24T08:57:40-06:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3130\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3130\" href=\"#collapse-1-3130\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I cancel a payment?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3130\" aria-labelledby=\"faq_1-3130\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-39 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-39 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-39\"><p>You can only cancel a payment if the person you sent money to hasn&#8217;t yet enrolled with\u00a0<i>Zelle<\/i>. To check whether the payment is still pending because the recipient hasn&#8217;t yet enrolled, you can go to your activity page, choose the payment you want to cancel, and then select &#8220;Cancel This Payment.&#8221;<\/p>\n<p>If the person you sent money to has already enrolled with\u00a0<i>Zelle<\/i>, the money is sent directly to their bank account and cannot be canceled. This is why it&#8217;s important to only send money to people you trust, and always ensure you&#8217;ve used the correct email address or U.S. mobile number when sending money.<\/p>\n<p>If you sent money to the wrong person, we recommend contacting the recipient and requesting the money back. If you aren&#8217;t able to get your money back, please contact True Sky Federal Credit Union&#8217;s member services.<\/p>\n<p>Scheduled and recurring payments are features provided by True Sky Federal Credit Union in our online banking and mobile banking app and are not features of <i>Zelle<\/i>. Please contact member services with any questions concerning scheduling or recurring payments.<\/p>\n<p>You can cancel a payment that is scheduled in advance if the money has not already been deducted from your account.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3128 zelle \"><span class=\"entry-title rich-snippet-hidden\">Can I use Zelle internationally?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/clientweb.dev\/tscu\/author\/suz\/\" rel=\"author\">suzbiz<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-08-12T10:12:26-05:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3128\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3128\" href=\"#collapse-1-3128\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I use Zelle internationally?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3128\" aria-labelledby=\"faq_1-3128\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-40 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-40 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-40\"><div class=\"f92-question\">\n<p>In order to use\u00a0<i>Zelle<\/i>, the sender and recipient&#8217;s bank accounts must be based in the U.S.<\/p>\n<\/div>\n<div class=\"f92-question\"><\/div>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-41 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:55px;margin-bottom:55px;width:100%;\"><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":7910,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7909","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Preguntas m\u00e1s frecuentes sobre la bancaria - True Sky Federal Credit Union OKC<\/title>\n<meta name=\"description\" content=\"\u00bfTiene preguntas? Nuestras preguntas frecuentes pueden ayudar. Hemos enumerado nuestras preguntas m\u00e1s frecuentes para su conveniencia. Si no ve la respuesta, cont\u00e1ctenos.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Preguntas m\u00e1s frecuentes sobre la bancaria - True Sky Federal Credit Union OKC\" \/>\n<meta property=\"og:description\" content=\"\u00bfTiene preguntas? Nuestras preguntas frecuentes pueden ayudar. Hemos enumerado nuestras preguntas m\u00e1s frecuentes para su conveniencia. 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